The HPS Rental Platform

A complete facility AV and internet management platform. From event detection to checkout to service delivery — automated and branded for your venue.

Smart Outreach & Booking Discovery

The platform automatically detects upcoming events from your venue’s booking system and triggers personalized outreach to every event contact — so no event goes unserved.

Automated Event Detection

TripleSeat API or CSV import detects all DEFINITE and PROSPECT bookings. No manual data entry.

Personalized Outreach

Automated emails go out 27–29 days before each event with deep links to your branded AV and WiFi portals.

Reply Tracking

Track every reply and engagement. Know which events have responded and which need follow-up.

Self-Service AV Equipment Ordering

Your clients browse a branded, white-label equipment catalog. They configure their order, see live pricing, and check out with Stripe — no phone calls needed.

White-Label Portal

Branded equipment catalog with your venue’s identity. Clients see your brand, not ours.

Live Pricing & Tax

Equipment pricing updates by duration. Applicable sales tax auto-applied at checkout.

Stripe Checkout

Mobile-first cart with Stripe-powered checkout. Cross-sell and upsell suggestions built in.

Self-Service Internet Ordering

Event clients order hardwired or WiFi internet service through a facility-branded storefront with date-aware pricing, room selection, and conflict prevention built in.

Branded Storefront

Facility-branded internet ordering with multiple service tiers: hardwired shared, dedicated, private WiFi, and equipment add-ons.

Room & Drop Selector

Clients select their room and drop location. Conflict prevention ensures no double-booking of ports.

Order Tracking

Public order status page with connection details. Clients can share the link with their team.

Automated Communications

Every touchpoint is automated. From payment confirmations to WiFi credential delivery to deactivation warnings — all timezone-aware and branded for your venue.

Payment Confirmation

Instant confirmation emails with order details and receipt sent automatically after checkout.

WiFi Credentials Delivery

Network name, password, and connection instructions delivered by email before service starts.

Deactivation Warning

1-hour warning email before internet service ends. Timezone-aware for every event.

No-Friction Customer Experience

No accounts to create, no apps to download. Your event clients order from a deep link on any device with instant checkout and real-time order tracking.

No Account Required

Clients order from a direct email link. No sign-up, no login, no password.

Mobile-Optimized

Full ordering experience works on phones and tablets. Browse, configure, and pay from any device.

Email Deep Linking

Every outreach email includes direct deep links to your venue’s AV and WiFi ordering pages.

Public Order Status

Shareable order tracking page with connection details and service status. No login needed to check.

Facility Coordinator Dashboard

Your team gets a priority dashboard with full visibility into every event, outreach status, and order. Import from TripleSeat, manage assignees, and promote bookings to projects with one click.

TripleSeat Import

Import bookings via API or CSV. All events appear in your dashboard instantly.

Priority Dashboard

Color-coded event pipeline. See what needs attention at a glance and act immediately.

One-Click Promote & Assign

Promote bookings to projects and assign team members with round-robin balancing. Full outreach history.

See It In Action

Schedule a demo to see how the HPS Rental Platform can transform your venue’s AV and internet services.