For hotels & venues
The hotel AV partner that doesn’t take a cut of your planner’s invoice.
Replace your in-house AV provider with a white-label platform. Self-service ordering. Automated outreach. Line-itemed invoices. No 30 to 50% commission baked in. The planner saves 30 to 40%. The venue earns a clean rev-share. The events run better.
The math
The math on a typical 3-day, 300-person conference.
Same gear. Same scope. Same venue. Different model. Different outcome for everyone.
In-house quote (Encore-style)
$35,000
3-day, 300-person conference
HPS white-label quote
$13,500
Same scope, line-itemed
Hotel commission in old model
$14,000
40% × $35K, baked in
Hotel rev-share in new model
$1,350
10% × $13.5K
Net to hotel (new model)
$1,350
Less cash, but planner still books
Planner savings
$21,500
61% off the in-house quote
The status quo
What every hotel hates about the in-house model.
The legacy in-house AV provider — usually Encore — is the largest source of planner complaints at most hotels. We have heard the war stories.
Slow quotes, lost bookings
Planners call. Planners email. They wait two days for a quote. They book the other hotel. Your AV provider just cost you the room block.
Opaque pricing that planners notice
Encore's own SEC filing says the in-house provider pays the hotel 30 to 50% of every invoice. That commission is baked in before anyone turns on a light. Planners see it. They leave.
No visibility into what's coming
You have 14 events on the books next month. You don't know which ones need AV. Nobody is upselling internet. Nobody is following up. Revenue is leaking.
Planners bring outside AV anyway
Encore's own SEC filing: "event planners retain the option to use outside providers." That's the leverage planners have. Most don't know it. The ones who do are gone.
The HPS model
What we do differently.
Six things the in-house provider will not do — because their business model depends on you not knowing they exist.
No commission, ever
We don't pay the hotel a commission on the back end. We pay you a small rev-share on what we invoice. The math is the same or better for you, and the planner pays 30 to 40% less. That is the entire pitch.
Self-service ordering, white-labeled
Your event clients get a branded portal — your logo, your colors, your domain. They browse, configure, and pay in under two minutes. No phone tag, no quote forms. Stripe checkout. No account required.
Automated event detection
TripleSeat integration watches every booking and triggers personalized outreach 27 to 29 days before each event. Deep links to your branded AV and WiFi portals. No more "we didn't know they needed a mic."
Line-itemed invoices, every time
What the planner sees is what they pay. No bundled service charge. No "patch fee" invented at the end. Compare any quote you bring us from the in-house provider — line for line, for free.
Same gear, better tech
JBL SRX. Midas M32. Blackmagic ATEM. Shure ULX-D. LED walls. The brands the in-house provider uses — plus a self-service portal and a real-time dashboard they will never build.
Named lead tech on every event
A1, A2, LD, video, stage. Your techs know your venue by the second event. They're your team, not rotating contractors flown in from somewhere else.
"In-house AV providers are economically aligned with the venue, not with your event, because their contracts are built on commissions paid back to the hotel… In-house pricing runs high because a hotel commission, often 30% to 50% of the invoice, is baked in before anyone turns on a light."
FAQ
The questions hotel sales teams ask us.
Why would a hotel switch from Encore to you?
Three reasons. (1) Planners are actively shopping for alternatives because they see the 30 to 50% commission baked in. (2) Your hotel gets a transparent rev-share on what we invoice, with no operational headache. (3) The event-tech stack is modern — self-service ordering, automated outreach, real-time dashboards — instead of Encore's phone-and-quote workflow from 1998.
What happens to the in-house AV staff?
We hire them. Seriously. The best in-house techs are undervalued by the legacy model. We bring them on at a higher base plus an event bonus. The hotel keeps continuity; we keep the institutional knowledge of your venue.
Do you integrate with our PMS or sales system?
TripleSeat out of the box. Salesforce, HubSpot, and Microsoft Dynamics via Zapier. Direct integrations on the Enterprise plan. No API? A CSV upload works fine.
How long does the migration take?
60 days from contract to first event on the new platform. Week 1–2: technical setup and branding. Week 3–4: staff onboarding. Week 5–6: soft launch with one event. Week 7–8: full cutover. Your current in-house contract can run in parallel.
What does it cost the hotel?
Nothing. The hotel doesn't pay us. We invoice the planner for the AV and internet, take a small operating margin, and share revenue with the hotel per a pre-agreed formula — typically 10 to 15% of net. The hotel wins because planners save money and book more events.
Is there a minimum event volume?
No minimum. We work with single-event venues. But the math gets dramatically better above 30 events per year — at that point, the rev-share is material. We will model both scenarios for you.
What if we already have an exclusive in-house contract?
Most exclusive contracts have a 90-day termination clause with cause, or a 30-day cure period for service failures. We will help you build the case. Alternatively, we can run as a parallel option for events where the planner explicitly asks for an outside quote.
Get a demo
30-minute demo, no slideware.
We show you the platform live. We walk through the math. We answer your hardest questions about migration, exclusivity, and what happens to your current in-house contract.